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RMA Request If you experience any problems with one of our products please open an RMA case below by providing us with information about the problem. Please upload a copy of your purchase invoice of the product as well, so we can determine the guarantee. In case you need to send in your product for service we will inform you about the shipping address and the procedure. We will make sure to get back to you as soon as possible.
Customer ID (if available)
Company name
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Originally purchased from *
Product model *
Serial number *
Firmware version (if available)
Dead-on-arrival *
Fault description (description as "faulty" or "not working" are unacceptable) *
Diagnostics / Analysis performed
Repair action attempted (Firmware update, factory reset etc) *
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Return Address 1
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