Frequently Asked Question

Android: Alert - Couldn't fetch fixture data ...
Last Updated 4 months ago

Alert: Couldn't fetch fixture data, pleas ensure you  are connected to the internet and NOT to the RTX Router (This is only required the first time you open the app).

When you start the RTX Master App the first time it needs to download its fixture data from the internet. For this you need to be connected to the internet, when you are connected to the RTX router the App does not have internet access.

Please disconnect from the RTX router, connect to the internet and restart the App. If the Alert should stay please delete the App and re-download It from the App Store.

This is only required once, at later times you can update the fixture library from within the settings menu in the RTX Master App. For this you need internet access again.

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